Privacy Policy for Anthem Orlando
(Effective date: April 18 2025)
1. Who we are
Anthem Orlando is an LGBTQ+ nightclub and event space located in the Dolive Building in downtown Orlando, Florida. Our website address is https://anthemorlando.com. You can reach our privacy team at info@anthemorlando.comor by mail at Anthem Orlando, 100 North Orange Ave, Orlando FL 32801.
2. What information we collect
When you interact with our site we collect only the details we need to serve you. If you fill out a form or join our mailing list we save your name, email address, and any phone number you choose to share so we can reply or send updates you requested. If you reserve a VIP table or purchase tickets we record the reservation date, party size, and the final four digits of your payment card for confirmation purposes. Our servers log technical details such as IP address, browser type, and referring page so we can keep the site secure and compatible with every device. Site analytics show us which pages you visit, how long you stay, and what you click so we know what content guests enjoy most. If you opt in for promotions we note your event interests, for example drag brunch or circuit night, so we only send relevant news. We do not knowingly collect data from anyone under the age of sixteen. If you believe a minor has provided personal data, contact us and we will delete it promptly.
3. How we use your information
We use the information we collect to process orders and reservations, send event reminders and club news when you have asked for them, respond to inquiries, improve our website and marketing through aggregated analytics, and detect or prevent fraud.
4. Legal bases for processing
For visitors in the European Economic Area we rely on contract necessity to process ticket sales and reservations. We rely on your explicit consent to send marketing emails. We rely on legitimate interests to perform analytics and maintain site security. You have the right to object to processing based on legitimate interests at any time.
5. Cookies and similar technologies
Our site places essential cookies that allow checkout and other core features to work. We use Google Analytics 4 to understand site usage and improve content. Advertising cookies from Facebook Pixel and Google Ads load only after you give consent. You can block cookies in your browser settings or adjust your choice at any time through the Cookie Preferences link in our footer.
6. How we share your data
We share information only with trusted third parties that help us run our business. These include payment processors such as Stripe or Square, email platforms such as Mailchimp, analytics providers such as Google, and legal authorities when required to comply with law. We never sell or rent your personal data.
7. Data retention
Transaction records remain on file for seven years to meet tax obligations. Marketing records stay active until you unsubscribe or we see twenty‑four months of inactivity. Analytics data retained by Google Analytics is stored for twenty‑six months, the current GA4 standard.
8. Your rights
You may request a copy of your data, correct inaccuracies, delete information we no longer need, withdraw consent for marketing, or object to certain processing. Email info@anthemorlando.com with the subject “Privacy Request” and we will respond within thirty days.
9. Security
We protect your information with HTTPS encryption, server firewalls, routine security scans, and Wordfence malware monitoring. While no method is foolproof, we work continuously to keep your data safe.
10. International transfers
Our servers are located in the United States. If you visit from outside the US, you consent to the transfer and processing of your information under American data protection laws, which may differ from those in your country.
11. Changes to this policy
We may update this notice from time to time. When we do we will revise the Effective date and post the changes here. If the updates are significant we will also notify you by email or a prominent site banner.
12. Contact us
Questions or concerns? Reach out at info@anthemorlando.com, call +1 (407) 279‑0609, or write to Privacy Officer, Anthem Orlando, 100 N Orange Ave, Orlando FL 32801. We take your privacy seriously and will address your inquiry quickly.